This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.

Have you forgotten to bring enough of your usual repeat medication with you whilst staying away from home, or had to stay here longer than expected?

Please take prompt action as soon as you realise and do not leave it until it becomes urgent. If you are away from your own practice area and need your regular medication, you should:

• Contact the GP surgery where you are registered in your home town or city and request that they post a prescription to you or a nearby pharmacy.

• If the request is urgent, your surgery may fax a prescription to a pharmacy, but please check with the pharmacy first, as pharmacies are not permitted to dispense certain medicines (controlled drugs) against a faxed prescription.

• Alternatively, a prescriber at your own practice may request a local pharmacy to undertake an emergency supply at the request of a prescriber. This will allow you to collect medication at the pharmacy in advance of the prescription being sent. This method cannot currently be used to supply controlled drugs.

• If you own surgery are unable to help, visit a local pharmacy for advice, as certain medication you are taking may be available without prescription. If you need non-prescription medicines such as paracetamol, antihistamines or an antacid and you can't find an open pharmacy, then supermarkets, newsagents and petrol stations usually stock a basic range of over-the-counter medicines.

• If you are registered with a GP in Wales, 95% of pharmacies in Powys are able to view a patient’s Welsh GP Record for the purposes of providing an emergency supply of medication at the request of a patient.

• In most cases, the pharmacist will need to interview you in person before any supply can be made and where considered appropriate, can provide a supply of medication without a prescription, at no charge to you.

• Controlled drugs cannot be supplied in this way, and a legal and valid prescription is required (provided by the patient’s own practice, or a local prescriber).

• Please note that emergency supply service may not be available at all times, particularly where pharmacies are operating reduced opening times or with non-standard staffing. Confirming by phone in advance of visiting the pharmacy is advisable.

• If you have tried all of the above unsuccessfully or are not registered with a Welsh GP, then speak to us and we will do what we can to help. We will need to obtain details of your current repeat medication from one or more of the following:
o A medication summary from your registered practice; or
o A current repeat medication request slip; or
o Information provided by your usual community pharmacy.

• We will review that the information is up to date, and that a supply of the requested medication is required and clinically appropriate. If this is the case, we can issue one or more prescriptions for you (or your representative) to collect from the practice or from a local pharmacy. Please be aware that our usual timescale for generating prescriptions is 72 hours (3 working days), but it may be longer in this type of case..

• If the surgery is closed, then please contact 111 for advice.

NHS WalesThis site is brought to you by My Surgery Website